Softbank Robotics & Keenon Robotics Partners To Drive Productivity And Efficiency For The Service Industry

Softbank Robotics & Keenon Robotics Partners To Drive Productivity And Efficiency For The Service Industry

SoftBank Robotics Group Corp (SBRG) has announced a global partnership with Keenon Robotics, the global leading AI company focusing on indoor intelligent service robots. This global launch is a follow-up from SoftBank World event announcement on Sept 15th that SoftBank Robotics is collaborating with Keenon Robotics on a global strategic partnership.

SBRG and Keenon Robotics will work together to expand the use of robotics systems in the service industry that will allow better efficiency and productivity. The increased operational efficiency gained from service robots will allow businesses to allocate more time and resources for service crews to refocus on customer service.

In line with Singapore’s vision and initiatives to become a Smart Nation, SBRG aims to launch a series of robots that will support the government’s initiative and accelerate the adoption of robotics technology in industries such as F&B, cleaning, hospitality, security, healthcare, logistics and more. Advances in robotics and technology will lead to job transformation over the next few years.

As part of the global expansion, SBRG will be working with various stakeholders in both the public and private sectors to encourage the adoption of robotics in their respective fields. The growth in digitalisation, automation and robotics in the services sector with the use of AI will foster growth of the delivery robotics market.

Keenbot by Keenon Robotics will be launched in key SBRG’s markets starting with Singapore and Japan followed by Europe, Middle East and the United States. The Keenbot solution is equipped with multi-point delivery modes and is able to deliver four dishes at one time which is particularly suited for the service industry.

The robot has an intelligent scheduling system, obstacle avoidance, flexible structure and speed limit in smart zones as part of its workflow processes making it the right technology to use in tandem with human capabilities.

“At SoftBank Robotics, it is all about leveraging the technologies of tomorrow to create better solutions,” said SoftBank Robotics Corp., Kenichi Yoshida, Chief Business Officer. “The partnership with Keenon Robotics, the global leading AI company focusing on indoor intelligent service robots will allow us to deliver cutting edge solutions as an integrated system to increase capability and efficiency in the service industry as well as achieve greater savings.”

With the current disruption from the pandemic-induced lockdowns, technological adoption in the form of robotics by businesses will transform tasks, jobs and skills. In addition, Singapore’s focus on being a Smart Nation and its mission to become a knowledge-based and innovative country encouraged SBRG to choose the nation as its international launchpad to announce the global partnership with Keenon Robotics. Local Food and Beverage operators are also seeing the rise of integrating robotics solutions in their operations.

“We are proud to partner with SoftBank Robotics, the leader in the robotics solutions industry,” said Keenon Robotics, Tony Li, Chief Executive Officer. “As the cost of labour increases, technology becomes an affordable solution creating an increased appetite for automation alongside human tasks. The Keenbot is one such example of a solution that is meant for convenience and performs well when completing repetitive operational tasks that require precision.”

Source: Keenon Robotics & SoftBank Robotics

Fullerton Health Launches Digihealth Kiosk To Improve Accessibility And Affordability Of Healthcare For Migrant Workers

Fullerton Health Launches Digihealth Kiosk To Improve Accessibility And Affordability Of Healthcare For Migrant Workers

Fullerton Health has served the migrant workers community since the early days of the pandemic. At the height of the pandemic, their medical teams supported the health needs of quarantined migrant workers at over 20 dormitories. Today, they run a regional medical center at Cochrane Recreation Centre servicing a population of 40,000 migrant workers in the North of Singapore.

Their efforts to further improve accessibility have motivated their team to conceptualize the Fullerton DigiHealth Kiosk to integrate teleconsultation capabilities with automated vending of medications for common symptoms. The kiosk minimizes the need for patient travel and eliminates waiting time for delivery.

The first Fullerton DigiHealth Kiosk will be piloted at the North Coast Lodge, a dormitory that houses up to 9000 migrant workers located in the north of Singapore. At the kiosk, workers may scan their work pass for ease of registration and video call the doctor who will explain the medication required and the uses. Medication is stored securely in the Kiosk under manufacturer recommended storage conditions. Once prescribed, the Medication will be automatically dispensed on the spot. Medical certification, receipts and referral letters can also be printed.

“Our purpose has always been to advocate and find ways to improve health outcomes and make care more affordable. This is just one example of our digital transformation efforts and driving innovation that has potential for real impact on the ground,” said Ho Kuen Loon, GCEO Fullerton Health. “Our intention is expanding the use of Fullerton DigiHealth kiosks as a complementary channel to extend the reach of our existing clinic network and telemedicine services to deliver a seamless online to offline experience for our patients.”

Source: Fullerton Health Pte Ltd

P&G Partners With Philippine Red Cross For COVID-19 Bakuna Buses In CALABARZON

P&G Partners With Philippine Red Cross For COVID-19 Bakuna Buses In CALABARZON

Procter & Gamble (P&G) Philippines continues stepping up as a force for good by supporting the Philippine Red Cross (PRC) mission to assist in the government’s national COVID-19 vaccination program.

P&G recently donated over 5 million pesos to fund PRC COVID-19 Mobile Vaccination Clinics, popularly known as ‘Bakuna Buses’. Over the next eight months, they will deploy three mobile vaccination clinics that will serve at least 150 barangays and 15,000 highly vulnerable Filipinos in CALABARZON who are especially challenged in accessing LGU bakuna centers. These include senior citizens, persons with disabilities, bed-ridden patients, and persons with special needs. This not only supports the government’s vaccination program but also protects communities in region 4, which is home to P&G’s Cabuyao manufacturing plant and where P&G employees and their families live and work.

In their virtual turnover ceremony, PRC’s Secretary General, Elizabeth Zavalla, along with Red Cross CALABARZON’s chapter administrators, expressed their heartfelt gratitude for P&G’s long-standing partnership with the private organization and for choosing CALABARZON as the beneficiary area of the Bakuna Buses.

“This is another milestone for our partnership. We could not thank Procter & Gamble enough for this continuing partnership, for always trusting the Philippine Red Cross, and for your leadership in supporting humanitarian efforts.”

The fully-equipped PRC Mobile Vaccine Clinics are set to make two to four visits per barangay to cover the first and second doses of the COVID-19 vaccine. Currently, the Philippine Red Cross is in the process of determining the key cities in region 4A that are of utmost priority for this program, with a population of highly vulnerable people as one of the factors for consideration.

“P&G strives to be a Force for Good in the Philippines. We focus on the protection, prevention, and vaccination of our employees, their families, and our communities. At the start of the pandemic, we re-purposed our plant to produce and donate 3 million medical-grade face masks to protect the frontline,” said Raffy Fajardo, President and General Manager of P&G Philippines.

“We continuously donate thousands of P&G health and hygiene kits to vulnerable families and communities to prevent sickness in their homes. Now, the Mobile Vaccination Clinics are a timely initiative to provide vaccine access and protection for highly vulnerable individuals who need it most.”

P&G Philippines is also on the road to getting its employees vaccinated with an 80% vaccination completion rate. Apart from the company purchased vaccines, they have also partnered with the local governments of Taguig and Cabuyao to execute vaccine administrations for their workforce in these cities.

Aiming to complete their employee vaccination in October, they also hope to begin their commitment to vaccinate employees’ families, all eligible dependents, and additional members from employee households.

Source: Procter & Gamble Philippines

Traveloka Partners With Bank Negara Indonesia For Southeast Asia’s First Paylater ‘Virtual Card Number

Traveloka Partners With Bank Negara Indonesia For Southeast Asia’s First Paylater ‘Virtual Card Number

Traveloka has just announced the launch of its Traveloka PayLater ‘Virtual Card Number’ developed in partnership with one of the biggest financial institutions in Indonesia supervised by the Financial Services Authority (OJK) and Bank Indonesia, PT Bank Negara Indonesia (Persero) Tbk (BNI). The innovative payment method allows Traveloka PayLater users to buy now and pay later on supported e-commerce platforms outside of the Traveloka ecosystem using a ‘Virtual Card Number’.

Traveloka, which pioneered the PayLater product in Indonesia, said its PayLater ‘Virtual Card Number’ comes with a 16-digit number, card expiration date, and Card Verification Value (CVV), similar to a credit card. Traditionally, e-commerce transactions require a credit card or other banking payment service, thereby excluding the unbanked and underbanked, who are unable to get a credit rating.

With the ‘Virtual Card Number’, users can now use their PayLater credit determined on the Traveloka app and make online transactions with the option of installment payment methods – from interest rates as low as 2.25% per annum – on numerous e-commerce platforms such as Shopee, Lazada, JD.ID, Bukalapak, and Tokopedia. Users can consolidate and manage their PayLater account through the app, thereby enabling responsible financial management.

BNI also expressed its support for this latest innovation. “The ‘Virtual Card Number’ is an advanced payment method that allows consumers to transact online in a convenient way. This feature allows consumers to enjoy an easy and safe way to do online transactions utilizing a unique virtual card number instead of the usual credit card number,” explained Corina Leyla Karnalies, Consumer Business Director, BNI.

According to Corina, the ‘Virtual Card Number’ offers plenty of benefits that can be utilized by companies or corporate partners. One feature is the provision of a different ‘Virtual Card Number’ for every online transaction, which adds an extra layer of protection, minimizing fraud risk and unauthorized usage. Corina also highlighted that the ‘Virtual Card Number’ is issued and delivered electronically in real-time and without an additional charge.  

“Additionally, corporate partners can benefit from additional security, as it provides real-time notification integrated with email. Corporate partners are also able to access a comprehensive usage report, which makes it easier to carry out the reconciliation process. In the near future, other PayLater consumers can also enjoy these perks,” Corina concluded.   

The ‘Virtual Card Number’ also comes with an additional security layer compared to traditional credit cards. Users have to activate the ‘Virtual Card Number’ on the Traveloka app before it can be used. Once activated, the ‘Virtual Card Number’ is enabled for 15 minutes, and prevents unauthorized usage.

At launch, the ‘Virtual Card Number’ payment method will only be available to selected Traveloka PayLater users in Indonesia, with a usage limit in accordance with their PayLater credit limit. This will be expanded to more users at a later stage.

Source: Traveloka

Government-Backed Siberkreasi Launches Star-Studded Campaign To Promote Positive Online Experience

Government-Backed Siberkreasi Launches Star-Studded Campaign To Promote Positive Online Experience

The Indonesian Ministry of Communications and Informatics, through the National Digital Literacy Movement (GNLD), Siberkreasi has unveiled a new series promoting the positive use of social media in partnership with thought leaders, experts and celebrities Marshanda, Nicholas Saputra, Cinta Laura, Ashilla Sikado, and Benjamin Adhisurya.

Nearly half of Indonesian’s report suffering from online abuse or fraud. Siberkreasi hopes to reverse this trend with new digital literacy and awareness campaigns. Launched as part of the Ministry’s #MakinCakapDigital campaign, the programs are designed to promote the positive use of social media and encourage Indonesian citizens to do good through social media.

“Social media is often linked to a range of negative outcomes, from mental health issues to scams and frauds. But it doesn’t have to be this way. Our new webinar series and educational programs aim to change the narrative on social media by covering three main areas: mental health, digital literacy among students, and positive social movements,” said Anita Wahid, Vice Chairman of Siberkreasi.

Cyberbullying is Dangerous: Government-backed Siberkreasi Program Launches New Celebrity Campaign to Create More Positive Online Experience

The first pillar of the #MakinCakapDigital series focuses on mental health with a webinar session on ” Sehat di Media Digital “, with Indonesian celebrity Marshanda – a victim of cyberbullying as a teenager – and Dr Sandersan Onie, a post-doctorate fellow in suicide prevention, were invited to speak at the webinar event. Sharing their experiences, they discussed how to filter online content to maintain wellbeing.

On the same day, Nicholas Saputra and Cinta Laura spoke at the “Mahasiswa Makin Cakap Digital” event, highlighting the second pillar of the campaign: digital literacy among students. Over 2000 students attended the online webinar on September 10th. They shared tips on becoming an effective agent of change online for a better society.

The event series also partnered with TikTok to host ” Bincang Literasi Digital: Ciptakan Kebaikan di Platform Digital ” with psychologist Saskhya Aulia Prima, Dennis Adhiswara, and TikTokers Ashilla Sikado and Benjamin Adhisurya. Together they spoke of the need to initiate social change online through positive content. Access Siberkreasi’s webinars through http://info.literasidigital.id.

Source: Kementerian Komunikasi dan Informatika via PR Newswire

Allianz Partners Expands Its Digital Health Assistant To Ten Markets In Asia-Pacific

Allianz Partners Expands Its Digital Health Assistant To Ten Markets In Asia-Pacific

Responding to a growing demand for digital health services, Allianz Partners will be offering their new comprehensive telehealth offering, first launched in Europe earlier this year, in partnership with MyDoc. The integrated virtual health assistant will now be available in Singapore, Chinese Mainland, Hong Kong, Taiwan, India, Malaysia, Vietnam, Thailand, the Philippines and Australia.

This service is the first success story of Allianz Partners’ company-wide Digital Access to Care initiative. The ambition is to develop an ever-widening suite of digital tools and services that builds on Allianz Partners’ telehealth portfolio for various customer segments (travelers, credit card holders and expats). The initiative leverages both Allianz Partners’ ‘in-house’ capabilities and platforms, as well as those of external partners such as MyDoc.

“We are very excited to bring Digital Health Assistant to our customers and partners in the Asia-Pacific region. Allianz Partners’ focus on accelerating its Digital Access to Care initiatives comes at a time of increasing demand for telehealth solutions and comprehensive digital health services particularly in the context of the ongoing Pandemic,” comments Vinay Surana, CEO Asia Pacific, Allianz Partners.

“Since the start of the pandemic last year, we have observed an increase in demand for telehealth on the MyDoc platform, and the demand continues to rise today. People are changing the way they access healthcare and it’s clear digital health is here to stay,” said Dr. Snehal Patel, CEO and co-founder, MyDoc.

“By working with forward thinking partners like Allianz Partners to roll out digital healthcare services, we are able to reach more people, providing healthcare services that allow users to stay in control of their health in a convenient, safe and effective manner.”

Aside from the changes in user behaviour, the digital delivery of medical services and information has the potential to ease the burden on healthcare systems. Further technological breakthroughs will allow more sophisticated types of care to be delivered through digital channels and transform the patient experience.

Source: Allianz Partners