Responding to a growing demand for digital health services, Allianz Partners will be offering their new comprehensive telehealth offering, first launched in Europe earlier this year, in partnership with MyDoc. The integrated virtual health assistant will now be available in Singapore, Chinese Mainland, Hong Kong, Taiwan, India, Malaysia, Vietnam, Thailand, the Philippines and Australia.
This service is the first success story of Allianz Partners’ company-wide Digital Access to Care initiative. The ambition is to develop an ever-widening suite of digital tools and services that builds on Allianz Partners’ telehealth portfolio for various customer segments (travelers, credit card holders and expats). The initiative leverages both Allianz Partners’ ‘in-house’ capabilities and platforms, as well as those of external partners such as MyDoc.
“We are very excited to bring Digital Health Assistant to our customers and partners in the Asia-Pacific region. Allianz Partners’ focus on accelerating its Digital Access to Care initiatives comes at a time of increasing demand for telehealth solutions and comprehensive digital health services particularly in the context of the ongoing Pandemic,” comments Vinay Surana, CEO Asia Pacific, Allianz Partners.
“Since the start of the pandemic last year, we have observed an increase in demand for telehealth on the MyDoc platform, and the demand continues to rise today. People are changing the way they access healthcare and it’s clear digital health is here to stay,” said Dr. Snehal Patel, CEO and co-founder, MyDoc.
“By working with forward thinking partners like Allianz Partners to roll out digital healthcare services, we are able to reach more people, providing healthcare services that allow users to stay in control of their health in a convenient, safe and effective manner.”
Aside from the changes in user behaviour, the digital delivery of medical services and information has the potential to ease the burden on healthcare systems. Further technological breakthroughs will allow more sophisticated types of care to be delivered through digital channels and transform the patient experience.
Source: Allianz Partners